🚚 Shipping Policy

Last Updated: October 2025

At Shipoza, we’re committed to delivering your orders quickly, safely, and efficiently. This Shipping Policy outlines how we handle order processing, shipping methods, and delivery timelines.

1. Order Processing

  • Orders are typically processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • You will receive a confirmation email once your order has been shipped.

2. Shipping Timeframes

Delivery times vary depending on your location and shipping option selected at checkout:

  • Standard Shipping: 7–14 business days
  • Express Shipping (if available): 3–7 business days

Please note: Delivery times are estimates and may vary due to factors like customs clearance, courier delays, or high-demand seasons.

3. Shipping Fees

  • Free Shipping: Available on all qualifying orders (as stated on product pages or promotions).
  • Shipping fees (if applicable) will be displayed at checkout before you confirm your order.

4. Tracking Your Order

Once your order ships, you will receive a tracking number via email.
You can use this tracking number to monitor your delivery status on our website or the carrier’s tracking portal.

If you don’t receive tracking details within 5 business days, please contact us at support@shipoza.com.

5. Incorrect or Incomplete Address

Please ensure your shipping details are accurate when placing your order.
Shipoza is not responsible for delays or losses caused by incorrect or incomplete addresses.
If your package is returned due to an incorrect address, additional shipping fees may apply to resend it.

6. Lost or Damaged Packages

If your order arrives damaged or is lost in transit, contact our support team immediately.
We’ll work with our shipping partners to investigate and resolve the issue as quickly as possible.

7. International Shipping

We currently ship to multiple countries worldwide.
Please note that international orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.

8. Contact Us

For any questions or concerns regarding shipping or delivery, please reach out to our team:
📩 Email: support@shipoza.com
🌐 Website: www.shipoza.com